Computer acting weird
Slowdowns, strange pop-ups, browser problems, updates, startup junk, settings and everyday troubleshooting.
Home Technology Support · Big Rapids & Mid-Michigan
Stop fighting with the technology in your house.
When the computer is slow, the printer refuses to print, Wi-Fi keeps dropping or a new device never quite got set up, you should not have to spend another night searching for fixes.
Tell me what is happening in normal words. I’ll help figure out what is wrong, what can be fixed remotely, and when it actually makes sense for someone to come to you.
- 10+ years of technology support
- Plain-English help
- Remote or local in-home support
Computer & Device Help
If it is annoying, confusing or just not working right, start here.
Most people do not need a new computer or a complicated repair plan. They need someone willing to look at the actual problem, explain the options, and get as much working again as possible.
Software & accounts
Installing or setting up software, email, sign-ins, passwords, account confusion and getting things configured the way you need them.
Printers & new devices
Printers, scanners, new computers, phones and other devices that need setup, connection help or a second look.
More printer help →Wi-Fi & Connected Home
Make the technology work around your life—not the other way around.
Wi-Fi that keeps dropping
Weak signal, new routers, devices that disconnect and rooms where the connection never seems reliable.
More Wi-Fi help →Smart-home setup
Help with compatible Ring, Alexa, Blink, Wyze and other connected devices, including apps, settings, alerts and shared access.
Smart-home help →Already installed but still not working?
If someone mounted it, plugged it in or tried to set it up and it still will not cooperate, I can troubleshoot the technology side.
Helping a Parent or Family Member
You cannot always be there. I can be local help when you need it.
If a parent, grandparent or other family member nearby is struggling with technology, I can help them in person with updates, video calling, printers, passwords, devices, Alexa and other everyday technology—then explain what changed in plain language.
Experienced Support
Real help without the runaround.
I have spent more than 10 years troubleshooting technology remotely and in person. I’ll work through the problem, fix what I can, and explain what matters without making you feel like you should already know the answer.
What Happens Next
You do not have to diagnose the problem before asking for help.
Tell me what is happening
Describe the problem the way you would to a friend. Screenshots, error messages and “it just stopped working” are all fine.
We choose the simplest way to fix it
If it can be handled remotely, that is usually faster and less expensive. If hands-on help makes more sense, I can come to you.
You get your technology back
I’ll work through the problem, explain what matters, and leave you knowing what changed instead of wondering what someone did.
Ready to Get It Fixed?
Choose the kind of help that fits the problem.
You have already dealt with it long enough. Start with remote help when the problem is on the computer itself, or choose an in-home visit when someone needs to physically be there.
Remote appointment
$60up to 1 hour
Best for software, email, accounts, settings, updates, printer troubleshooting and most everyday computer problems.
Book remote support → In-home / on-site appointment$99up to 1 hour
Best for installation, hardware access, smart-home setup, device placement and anything that needs hands-on work.
Book in-home support →Still not sure which one you need? Call (231) 287-5169 or email info@untrainedmomentum.com. Tell me what is going on and I’ll point you in the right direction.
No subscription required. No need to know the technical diagnosis before you book.