Computers & laptops
New-computer setup, software, settings, updates, accounts, files, browsers, printers, and basic troubleshooting.
Senior Technology Help · Big Rapids, Michigan
Patient tech help at your pace.
Computers, phones, email, passwords, printers, streaming, smart-home devices, accounts and confusing settings can pile up fast. I help seniors and caregivers in Big Rapids make everyday technology easier to use and easier to understand.
Remote help: $60 for up to 1 hour. On-site: $99 first hour, then $75/hour if more time is needed.
What I Can Help With
Everyday technology that has become frustrating.
Phones & tablets
Settings, contacts, photos, apps, notifications, accessibility options, account cleanup, and learning the basics.
Email & passwords
Account access, password organization, recovery options, multi-factor authentication, and reducing confusion between multiple accounts.
Printers & scanners
Wireless printer setup, connecting computers or phones, scanner setup, print queues, and common offline issues.
Streaming & TV devices
Set up compatible streaming devices, apps, accounts, remotes, and simpler ways to get to the services you actually use.
Smart-home devices
Help configuring compatible doorbells, cameras, lights, speakers, displays, alerts, and authorized family access after devices are safely installed.
For Families & Caregivers
Make the setup understandable to more than one person.
With the customer's permission, I can include an authorized family member or caregiver in the appointment, document important settings, and help everyone understand who has access to what.
Technology can support communication, reminders, alerts, and household routines, but it is not a substitute for medical care, emergency services, supervision, or professional safety services.
Related Local Tech Help
Need help with one specific problem?
Computer help
General computer, device and account troubleshooting in Big Rapids.
Computer help in Big Rapids →Printer help
Wireless printers, scanners, drivers and connection problems.
Printer setup & troubleshooting →Wi-Fi help
Router setup, weak connections and devices that will not stay online.
Wi-Fi & home network help →Senior Tech Help FAQ
Common questions.
Do I need to know what is wrong before I call?
No. Describe what you are trying to do and what happens when you try. That is enough to start.
Can you help organize passwords?
I can help you improve password practices, recovery information and multi-factor authentication, and choose a password-management approach that fits your comfort level. You should keep control of your own permanent passwords.
Can you help identify suspicious messages or pop-ups?
I can help review common signs of scams or suspicious technology behavior and help secure accounts or devices when appropriate. If money was sent or sensitive financial information was exposed, contacting the relevant bank, card issuer, platform, or law enforcement may also be necessary.