Founder-led · Remote across the United States
Jennifer steps into the messy middle—where leads, people, tools, documentation, vendors, and unfinished projects collide—then creates a clear plan and stays accountable while the work moves forward.
A strong fit for owner-led service businesses
The real friction usually lives in the handoffs: from an inquiry to an estimate, from a new hire to a productive team member, or from an owner’s decision to completed implementation.
Support for lead and estimate follow-up, onboarding, documentation, scheduling handoffs, vendor coordination, websites, and technology projects. We do not provide engineering, trade, safety, or legal services.
Support for public-facing inquiry handling, caregiver onboarding workflows, SOPs, staffing coordination, websites, and business systems. Patient information and clinical systems require a separately evaluated security and compliance scope.
Core capabilities
The work is scoped around an outcome, not a pile of vague consulting hours.
Account setup, email and collaboration tools, permissions, shared files, practical administration, and user support.
Repeatable account, equipment, access, communication, and documentation processes for employees and contractors.
Remove repetitive work with right-sized automation, integrations, forms, alerts, and approval flows.
Standard operating procedures, system inventories, checklists, handoff documentation, and knowledge capture.
Requirements, planning, vendor coordination, implementation, testing, communication, and adoption support.
Practical website builds, maintenance, Google presence, forms, CRM connections, and operational follow-through.
Website subscription
Untrained Momentum designs, hosts, and maintains practical websites for small businesses—so your site stays current without you having to become the website person.
Discuss your websiteWebsite service
Starting at $50/month
Final monthly pricing depends on the number of pages, features, content needs, and update frequency. Any one-time setup or custom work is quoted before work begins.
Planning · Accountability · Technology guidance
Structured monthly support helps you choose the next priorities, follow through, and make better decisions about the systems behind your business.
Choose an accessible monthly group or a personal partnership with a plan built around your launch and growth priorities.
Compare monthly options →Founder-led support
Group starting at $49/month
Coaching and advisory support do not include unlimited implementation, managed IT, legal advice, tax advice, or guaranteed business results.
Starting a business
Get organized around the practical steps wherever you are in the U.S.: filing preparation, domain and email configuration, a simple website, and an operating checklist. Michigan businesses can also request resident-agent service.
We provide administrative and technology support—not legal, tax, or accounting advice—and help you identify when a licensed professional should be involved.
Michigan resident agent
Annual service $149/year
Subject to service-area, identity, entity, and address eligibility. Government filing fees and legal, tax, accounting, virtual-office, and general mail services are not included.
Where we fit
Untrained Momentum is built for the gap between “we will figure it out ourselves” and an expensive full-service MSP or consulting firm.
We create ownership, order, and documentation around work that has been handled informally.
We translate the business need into a plan, coordinate the moving parts, and keep decisions visible.
We simplify before automating, then build only what the team can use and maintain.
Jen leads the engagement, coordinates trusted specialists and vendors when needed, and avoids pretending every issue belongs to one discipline.
Relevant experience
Experience across regulated environments, information security, project delivery, process improvement, and automation shapes every engagement.
Cycle-time reduction
Process redesign and Power Automate reduced processing time without disrupting daily work.
Operating costs identified
Analysis surfaced unnecessary telecom and vendor expense and supported corrective action.
Technology and operations experience
Hands-on work spanning delivery, analysis, security, systems, vendors, and change.
Client results and professional trust
“What a game changer it’s been bringing Untrained Momentum onboard to help us out… in under two weeks this company has… organized all my files, made sure all my important documents were up to date, has brought our social media back to life, drastically improved our website… I would always choose you to work with us again.”John McAlisairCEO, HonorBound Heroes Incorporated · Public Facebook recommendation
“Jennifer is an exceptional professional who consistently demonstrates strong leadership, sound judgment, and a commitment to achieving outstanding outcomes. She has a talent for bringing people together, driving initiatives forward, and ensuring projects are completed successfully.”Marlon CharlesSenior Platform Engineer · Former teammate of Jennifer · LinkedIn recommendation
The HonorBound Heroes excerpt is shortened for space using ellipses. Marlon’s recommendation reflects his experience working with Jennifer and is not presented as a customer testimonial.
Ways to engage
Find the real problem
A structured review of a process, system, project, or technology environment with prioritized recommendations.
Request an assessment →Move it to done
A clear outcome, scope, timeline, responsibilities, and implementation plan—with one accountable project lead.
Discuss a project →Keep improving
A right-sized monthly relationship for established needs, recurring administration, coordination, and incremental improvement.
Explore ongoing support →Business-service questions
No. Untrained Momentum provides practical support, projects, administration, documentation, and operational improvement. If your business requires a 24/7 help desk, security operations center, or around-the-clock monitoring, we can help define the need and coordinate an appropriate specialist.
Yes. Vendor coordination and translating between operational and technical stakeholders are core strengths. The goal is clearer ownership and better outcomes, not unnecessary replacement.
Yes. Business services are available remotely across the United States. On-site availability depends on location and project scope.
Often, yes. We begin by understanding and simplifying the process, risks, exceptions, and ownership. Automation comes after the workflow is clear.
Microsoft 365, Power Automate, documentation, and business process work are central strengths. Other tools can be supported when they fit the engagement, with specialist coordination when needed.
Plans start at $50 per month and include hosting, routine maintenance, technical updates, and an ongoing point of contact. Website size, custom features, content creation, ecommerce, and the amount of recurring editing can affect the final price. Your scope and any setup cost are agreed before work begins.
No. The monthly service provides planning, accountability, and guidance about the technology and systems behind your business. Hands-on implementation, troubleshooting, development, and third-party costs are scoped and quoted separately so expectations remain clear.