About Untrained Momentum

Serious experience. Straightforward help.

Untrained Momentum is founder-led technology and operations support for small businesses and people who need practical answers, clear next steps, and someone accountable for getting the work moving.

Jennifer Brynelsen, founder of Untrained Momentum

Founder · Jennifer Brynelsen

I know the technology. I also know what it feels like to need a real answer.

For more than two decades, I have worked where technology, operations, security, projects, and people meet.

My background includes regulated technology environments, information security, Microsoft workplace systems, project management, business analysis, process improvement, workflow automation, documentation, vendor coordination, and the everyday work of getting systems to function in the real world.

I lead each client relationship directly and remain accountable for the work. When a project needs a specialized skill or additional capacity, I can coordinate trusted collaborators instead of pretending one person should do everything.

Lean Six Sigma Information Security Project Management Business Analysis Power Automate
View Jennifer on LinkedIn →

How I work

Expertise is most valuable when it makes things clearer.

Listen before diagnosing

The first version of a technical or operational problem is rarely the whole problem. I start with what you are trying to accomplish and what is getting in the way.

Use plain language

You should understand your options well enough to make a confident decision. Jargon is never a substitute for clarity.

Choose the smallest sensible solution

More software, complexity, and recurring cost are not automatically better. The solution should fit the person, team, budget, risk, and actual business need.

Leave the work better than I found it

That may mean documentation, cleanup, training, safer practices, clearer ownership, or a plan for what happens next—not just a temporary fix.

Experience behind the work

More than technical knowledge.

The work behind Untrained Momentum combines technology, operations, analysis, communication, project ownership, documentation, process improvement, and practical problem solving.

20+ years Technology, systems, operations, projects, support, and process experience
50% Processing-time reduction achieved through workflow redesign and automation
$2M+ Cost savings identified and delivered across technology, operations, vendor, and process-improvement work throughout my career

What the name means

Momentum is not about moving fast. It is about removing what keeps you stuck.

“Untrained” is a reminder that the most useful ideas do not always arrive through the expected path.

Curiosity, hard-earned experience, willingness to ask better questions, and the confidence to challenge a broken process can create better outcomes than following convention simply because that is how something has always been done.

What colleagues say

Trusted to organize the work and move it forward.

Professional LinkedIn recommendation

“Jennifer is an exceptional professional who consistently demonstrates strong leadership, sound judgment, and a commitment to achieving outstanding outcomes. She has a talent for bringing people together, driving initiatives forward, and ensuring projects are completed successfully.”
Marlon Charles Senior Platform Engineer · Former teammate of Jennifer

This recommendation reflects Marlon’s professional experience working with Jennifer Brynelsen and is not presented as a customer testimonial.

What that experience supports today

Practical help for real business and technology problems.

Business Technology & Operations

Systems, projects, documentation, technology guidance, organization, and operational problem solving.

Explore Business Services →

Business Startup Support

Help organizing the practical technology and administrative foundation behind a new business.

Explore Startup Support →

Home Technology Help

Patient local support for computers, printers, Wi-Fi, smart-home devices, streaming technology, and everyday technology in Mid-Michigan.

Explore Home Tech Help →

Need a real answer?

If technology or business systems are getting in the way, let’s make them useful again.